Hayalbahis Terms and Conditions — Please Read Before Use

1 General Terms & Introduction

Hayalbahis (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between Hayalbahis and its users.

By accessing this platform, opening an account, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please do not use Hayalbahis.

Hayalbahis reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

2 Account Registration & Eligibility

Age Requirements & Eligibility

You must be at least 18 years of age to open an account on Hayalbahis. Account registration by minors is strictly prohibited. Hayalbahis may request proof of identity at any time for age verification.

One Person, One Account

Each person may register only one account. Operating multiple accounts will be considered fraud and will result in the closure of all accounts and forfeiture of balances.

Providing accurate information at registration

• Your Full name, date of birth, and contact details must be provided.
• Accounts registered with false information may be closed at any time.
• To update your account information, please contact our support team.
• The user is solely responsible for maintaining the security of their account.

KYC Verification

Hayalbahis may request Know Your Customer (KYC) verification at any time. This may include a national ID, passport, or other government-issued documents. Withdrawals may be withheld until KYC is completed.

3 Deposits, Withdrawals & Payments

Deposit Terms

Deposits on Hayalbahis can be made via bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts are set in accordance with applicable rules and are subject to change.

• Only payment methods registered in your own name may be used.
• Third-party deposits are strictly prohibited.
• Deposits are generally processed instantly; bank transfers may take slightly longer.

Withdrawal Terms

KYC verification must be completed before withdrawing winnings. Withdrawal requests are generally processed within 24 hours.

• Minimum Withdrawal: Withdrawals will not be processed until the minimum required amount is met.
• Active Bonus: Withdrawals may be restricted until the bonus wagering requirements are fulfilled.
• Same Method: Withdrawals must be made using the same method used for the deposit.
• VIP Members: You can enjoy faster payout processing.

4 Bonus & Promotion Terms

Hayalbahis regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which must be read before claiming.

Welcome Bonus

• The Welcome Bonus is available to new members only.
• Each new account is eligible for the welcome bonus only once.
• To withdraw bonus funds, the applicable wagering requirements must be met.

Wagering Requirements

All Hayalbahis bonuses are subject to wagering requirements. For example, if a bonus has a wagering requirement of x30, you must wager the bonus amount 30 times before making a withdrawal.

Reasons for Bonus Cancellation

• Claiming bonuses from multiple accounts.
• If evidence of bonus abuse is found.
• Arbitrage Betting or bonus hunting is detected.
• If a bonus is claimed using false information.

5 Betting & Gaming Rules

Certain fundamental rules apply to all betting and gaming on Hayalbahis. These rules apply equally to all members.

Sports Betting

• Once a bet is placed, it cannot be changed or cancelled.
• If a match is cancelled, the bet amount will be refunded.
• In live betting, markets may close at any time.
• Hayalbahis reserves the right to void any bets placed on erroneous odds.

Casino and Slots

• Game outcomes are determined by a Random Number Generator (RNG).
• If a game is interrupted due to a technical issue, the bet may be refunded.
• If a bug or error is detected during a game, the results of that session may be voided.

Maximum Win Limit

Hayalbahis reserves the right to set maximum payout limits for specific games or bets. These limits are stated in each game's details.

6 Prohibited Activities

The following activities are strictly prohibited on the Hayalbahis platform and will result in account closure and balance forfeiture:

• Money Laundering: Using the platform for money laundering purposes.
• Fraud: Any form of fraudulent activity.
• Hacking: Attempting to breach or hack the platform's security.
• Bonus Abuse: Collecting bonuses using multiple accounts or false information.
• Collusion: Attempting to influence game outcomes by colluding with other players.
• Automated Software: Using bots or scripts to play games.
• Minor Access: Assisting anyone under 18 in opening an account.

7 Responsible Gaming Policy

Hayalbahis strongly believes in responsible gaming. We want every member to enjoy gaming as entertainment, not as an addiction.

Self-Exclusion

If you feel that gaming is getting out of control, you can contact our support team to temporarily or permanently close your account.

Limit Settings

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Cap the maximum bet amount within a set time period.
• Session Limit: Set a limit on how long you play in a single session.

For more details, visit our Responsible Gaming Visit the page.

8 Account Suspension & Closure

Hayalbahis reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a terms and conditions violation.
• In cases where fraudulent activity is suspected.
• KYC verification has not been completed.
• After a prolonged period of inactivity (as per the defined timeframe).
• For legal or regulatory reasons.

If you wish to dispute an account closure, please contact our support team.

9 Privacy & Data Protection

Hayalbahis is committed to protecting your personal information. Our platform uses SSL encryption, and your data is never shared with third parties — except where required by law.

For details on how your information is collected, stored, and used, please see our Privacy Policy Read.

10 Changes to Terms & Contact Information

Hayalbahis may update these Terms and Conditions at any time. The date of the latest revision will be noted at the top of this page. We recommend checking this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7

Any disputes relating to these Terms and Conditions will be resolved in accordance with international law.